CAA20004 AADSTS90072: User account from identity provider does not exist in tenant

January 15, 2020By Maarten PeetersAzure, Azure Active Directory, Unified Labeling 1 Comment

We had two cases where we encountered the error code CAA20004 with the message “AADSS90072: User account from identity provider does not exist in tenant and cannot access the application in that tenant. The account needs to be added as an external user in that tenant first.”. This blog will focus on the first case … Read More

Guest account issue: We cannot create a self-service Azure AD account for you

January 9, 2020By Maarten PeetersAzure Active Directory, Office 365 No Comments

With Office 365 you can enable B2B by adding guest accounts to your Azure Active Directory. Guest accounts will receive an email asking them to accept the invitation to access applications in your organization. Microsoft will use the domain to verify if this domain is already registered in an Azure Active Directory tenant. It will … Read More